How do I join the site?

Can I cancel my membership online?

How will the charge appear on my credit card or bank statement?

I tried signing up and my credit card was refused even though I know that I have a valid card! Why did this happen?

My account is now inactive but I never placed a request to have re-billing terminated. Why?

How often will I be charged?

How can I change my credit card type, or my billing information?

How do I join the site?

Our sites are easy and quick to join. Simply follow the link below, select your billing option, and you're on your way!

To go directly to the Matureasia.com join page click here.

Can I cancel my membership online?

Cancellation information is provided in the members area under the support link.  But you can also cancel online easily by following the appropriate link below:

If you joined with CCbill click here.

If you joined with Verotel click here.

How will the charge appear on my credit card or bank statement?

In order to ensure that all valid members can access Matureasia.com uses two different billing processors: Your statement will always read the billing agent you used to join the site.  Verotel or CCbill.  Some of our older member might see "PCGlobalcom" the parent company of Matureasia or Asiabargirl.

I tried signing up and my credit card was refused even though I know that I have a valid card! Why did this happen?

There are a few reasons why your card could be denied even if it is a valid card:

We are using two transaction processing companies named Verotel and CCbill to handle the credit card verification. As part of their service, Verotel and CCbill maintains a negative credit card database. This database consists of cards that were either lost, stolen, used fraudulently, or have been refunded for a purchase made online for a company that Verotel and CCbill handles. If your credit card has made it to this list, Verotel and CCbill will not accept your credit card.

Other possible reasons are: Insufficient funds, exceeding your credit limit, or refusing to pay an online fee or charging back a membership in the past.

My account is now inactive but I never placed a request to have re-billing terminated. Why?

There are a few reasons why your card could be refused even if you did not choose to cancel:

Your Credit Card may have expired. If you have been issued a new card with a new expiration date, simply click here to join again with the new card.

Your Credit Card exceeded the credit limit at the time of renewal.

Your bank account had insufficient funds at the time of renewal.

You may have refused to pay, or may have charged back a membership in the past.

How often will I be charged?

This depends on the membership option you selected when you joined. Here is a guide:

Credit Cards and checking accounts offer recurring memberships. This means that the membership will continue to bill you every 30 or 60 days depending on the membership term you selected. You can cancel recurring billing at any time by clicking here if you joined through Verotel or clicking here if you joined with CCbill.

Web900 accounts are a one time charge for 30 days. This is the only membership that is not recurring and therefore does not require cancellation. The membership will expire itself after 30 days.

How can I change my credit card type, or my billing information?

CCbill and Verotel do not have the ability to update billing information. In order to update you would need to cancel your membership and activate a new one with the current information.